Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Reports on logging into workgroups

Status
Not open for further replies.
tommre

tommre

Technical User
Feb 11, 2008
18
US
Is there a way to find out what time a user logs in to or out of their phone and/or workgroup queue? Via report or through Agent Monitor?
 
Sort by date Sort by votes
I believe it's the user detail report that shows this. You may also have to select the break into 30 min interval option.
 
Upvote 0 Downvote
I gave that a shot but it did not show log in or out times.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

XLNTech1
  • Locked
  • Question
MiVoice Connect SIP Trunk on different port
Replies
0
Views
125
XLNTech1
XLNTech1
ctvi
  • Locked
  • Question
Shoretel ip265 ip 655 on standard sip extension
Replies
0
Views
120
ctvi
ctvi
mv114
  • Locked
  • Question
Contact Center Real Time Reports
Replies
0
Views
78
mv114
mv114
probietech
  • Locked
  • Question
Shoretel Personalized Call Handling Rule will not save on Users Communicator
Replies
0
Views
105
probietech
probietech
Bren4005
  • Locked
  • Question
Shoretel Communicator and message playback on IP930D phone
Replies
0
Views
120
Bren4005
Bren4005

Part and Inventory Search

Sponsor

Back
Top