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Reports on logging into workgroups

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tommre

Technical User
Feb 11, 2008
18
US
Is there a way to find out what time a user logs in to or out of their phone and/or workgroup queue? Via report or through Agent Monitor?
 
I believe it's the user detail report that shows this. You may also have to select the break into 30 min interval option.
 
I gave that a shot but it did not show log in or out times.
 
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