Reports for unretrieved messages

[LegoGirl]

I am working a remote site that has an option 81, with Meridian Mail. Apparently, some time ago, one of the users missed a very important call. Her message waiting light was defective, and has since been fixed. Now they want a report run at the site that would tell the director if there are any messages that have not been listened to. I looked around in MerMail and found nothing. Does such a report exist? If so, how is it created?

Thank you in advance for any assistance!

Marie Curie

 

[johnpoole]

not the exact report your looking for but you can get a list of users in mwi format, tell's who has msg, and you can get a list of users that haven't checked msg in x number of days.. under local vioce users list options, the mail has no way to verify if the lamp is on or off, it does give you an alarm (seer) and a switch alarm when you tell it to light a lamp on a station without mwa

john poole
bellsouth business
columbia,sc