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klausdahl

klausdahl

Technical User
May 27, 2002
6
0
0
DE
Hello,

we got a little problem on our site. We had Crystal Reports Server installed on our server together with IIS. All worked quite well, but since a few days ago we do not see anything when calling a report only the frame the buttons, but the info screen rests blank. The database connection is okay, because the export of a report works well and shows the right data. I have already reinstalled CR 8.5 on the server again, but without any success.
Does anyone have an idea?

Klaus
 
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Does this occur when you switch between Info Analyzer and Info Viewer? (Toggle page on demand option from the Info Desktop).

I'm guessing that you're using Info Viewer, but will have the data returned if you switch to Info Analyzer.

Naith
 
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Hi Naith,

I do not quite understand your question. What we have is a ASP page called MakeReport.asp, which produces the report. I will send you the page right now. Perhaps it is useful.

Klaus


<HTML>
<HEAD>
<TITLE>Make Report -- pv72sp1 / pvmaster </TITLE>
<META NAME=&quot;GENERATOR&quot; Content=&quot;Microsoft Visual Studio 6.0&quot;>
</HEAD>
<!--ExtractID==20020301201108_pvmaster<BR>--><!--Start Date==12<BR>--><!--End Date==12<BR>--><!--PeriodType==ANNUAL<BR>--><!--Resources==True<BR>--><!--ActualReported==A<BR>--><!--ValueEffort==E<BR>--><link rel=&quot;stylesheet&quot; type=&quot;text/css&quot; href=&quot;/base_en/Shared/stylepvltblue.css&quot;>
<BODY BGCOLOR=C6C6C6 LANGUAGE=&quot;JavaScript&quot; ONLOAD=&quot;Page_Initialize()&quot; class=&quot;stdheader&quot;
topmargin=&quot;0&quot; marginheight=&quot;0&quot;>

<table class='nopad' border=0 width='100%' cellspacing=0 cellpadding=0 vspace=0 hspace=0 frame='void'>
<tr class='nopad' nowrap>
<td class='nopad' valign='top' align='left' nowrap>
<a href=&quot;javascript:top.history.go(-2)&quot;><img align=left hspace=0 vspace=0 border=0 width=16 height=16 src=&quot;../Shared/goback.gif&quot;></a>
  <a href=&quot;javascript:top.history.go(-2)&quot;>Select a Report</a>
</td>
<td class='nopad' valign='top' align='right'>
<table class='nopad' border=0 cellspacing=0 cellpadding=0 vspace=0 hspace=0 frame='void'>
<tr class='nopad' nowrap>
<td class='nopad' valign='top' align='right'>   <a title=' target='_blank' href=' class='menubar'>

<font color='#FFCCCC'>

PlanView</font></a></td>
</tr>
</table>
</td>
</tr>
</table>

<OBJECT ID=&quot;CRViewer&quot;
CLASSID=&quot;CLSID:C4847596-972C-11D0-9567-00A0C9273C2A&quot;
WIDTH=100% HEIGHT=96%
CODEBASE=&quot;/base_en/CR_Reporting/Viewer/ActiveXViewer/ActiveXViewer.cab#Version=8,5,0,217&quot;>
<PARAM NAME=&quot;EnableRefreshButton&quot; VALUE=1>
<PARAM NAME=&quot;EnableGroupTree&quot; VALUE=0>
<PARAM NAME=&quot;DisplayGroupTree&quot; VALUE=0>
<PARAM NAME=&quot;EnablePrintButton&quot; VALUE=1>
<PARAM NAME=&quot;EnableExportButton&quot; VALUE=1>
<PARAM NAME=&quot;EnableDrillDown&quot; VALUE=1>
<PARAM NAME=&quot;EnableSearchControl&quot; VALUE=1>
<PARAM NAME=&quot;EnableAnimationControl&quot; VALUE=1>
<PARAM NAME=&quot;EnableZoomControl&quot; VALUE=1>
</OBJECT>

<SCRIPT LANGUAGE=&quot;JavaScript&quot;>
<!--
function Page_Initialize()
{
var strURL, iPos

strURL = self.location.protocol + &quot;//&quot; + self.location.host + self.location.pathname
iPos = strURL.lastIndexOf(&quot;/&quot;)
strURL = strURL.substring(0, iPos) + &quot;/rptserver.asp&quot;
if( ScriptEngineMajorVersion < 2 )
{
window.alert( &quot;IE 3.02 users on NT4 need to get the latest version of VBScript or install IE 4.01 SP1. IE 3.02 users on Win95 need DCOM95 and latest version of VBScript, or install IE 4.01 SP1. These files are available at Microsoft's web site.&quot;)
CRViewer.ReportName = strURL
}
else
{
var webBroker, webSource
try
{
webBroker = new ActiveXObject(&quot;WebReportBroker.WebReportBroker&quot;)
webSource = new ActiveXObject(&quot;WebReportSource.WebReportSource&quot;)
}
catch(e)
{
ShowError(e)
}
webSource.ReportSource = webBroker
webSource.URL = strURL
webSource.PromptOnRefresh = true
CRViewer.ReportSource = webSource
}
try
{
CRViewer.ViewReport()
}
catch(e)
{
ShowError(e)
}
}
function ShowError(e)
{
var lErrNumber = e.number&0xFFFF
window.alert( e.name + &quot;\n&quot; + lErrNumber.toString(10) + &quot;: &quot; + e.description )
}
-->
</SCRIPT>

</BODY>
</HTML>
 
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Ah.

Are you in the right forum? I assumed you were talking about the Seagate Info viewers.

Anyway, where you've specified ActiveXViewer, do you still encounter the problem if you switch to a java or dhtml viewer?

Naith
 
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Okay sorry you are right! Got confused this morning.


Klaus
 
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