We were having a problem with printing a report by schedule date and the Adhoc 4-6 weeks later. The data was not matching up, the printed by schedule report would show total DN call 1,800 and the Adhoc 4 -6 weeks later would show maybe 1,650. My vendor thinks they figured out what may be the reason why but this is what I'm trying to understand. The vendor says that it was most likely because users were delteed from the system therefore their data was erased an longer being reported on (which sounds feasable), but what if you wanted that data for that user? Shouldn't they still be in the system? Any suggestions to the above, I am having the department supervisor check the full report from a month ago to the recent Adhoc report, it should be easy enough to find out if users were deleted in the past 4 - 6 week.