Report run time in ReportNet 1

[JGirl]

Hi,

I have a ReportNet report with the report run time in the header. When I run the report, the time being displayed is an hour behind what the time really is (eg. its displaying 11:59AM when its 12:58PM). This problem is occurring for all users, and each of these users have their time zone in ReportNet set to the default (which is GMT +10, which is the correct setting). If we edit reports and save them, the 'last modified' time displayed is correct.

Any ideas on where I should start looking to fix this? I've checked our server's time and is not (as it shouldnt be) using daylight savings time.

J

 

[flex13]

In Cognos Configuration on the environment tab, there is a timezone setting called 'Server time zone'. Check that value and I'm willing to bet that it is set to the incorrect time zone.

 

[JGirl]

Unlucky flex13, you've lost the bet!

The timezone setting in Cognos Configuration is correct, as is the server time.

J

 

[flex13]

Alright then, let's try this roll of the dice ...

If this just started happening as of July 1st (June reports showed the correct time) then this is a recently reported issue that is being fixed. If they had the incorrect time in June as well, then I lose again ...

 

[JGirl]

Well, maybe thats what it is, since I never noticed before that the time was wrong!

Cheers
J

 

[jo0001]

Hi, how did you determine the execution time for an report?
Did you integrate this information out of the AUDIT-Database??

Would be nice, if you could give me an idea how you realized that!

Thanx, Jochen