report of number of phone calls with time stamp ?

[yitsang426]

Dear all,

Can someone direct me how I can get a report from my ip office 406 ?
I need number of calls in a day/week and with time stamp.

Do I get this in IP Office Manager ?

Thank you in advance.

 

[amriddle01]

This is done via seperate software that needs to be setup in advance of the calls you want to run the report on, can't be done afterwards. Delta server is what you want to read up on

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[tlpeter]

You can ask your BP how to see this.
You need a call accounting program,CCC or CCR for this (depends on what you want to see)


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[yitsang426]

thank you all for quick response.

Now I know the direction of my research.

Thank you again

 

[Pepp77]

I would recommend getting an Oak Call Logger.

 

[yitsang426]

to Pepp77,

Why do you recommend Oak Call Logger ?

 

[Pepp77]

Firstly because it is so simple to install and use - it can take the data directly from the IP Office using the SMDR output tab - and it comes with a 30 day trial to see if it fits the bill.

 

[yitsang426]

thanks. I will give it a try.