report crashing in designer when exporting/browsing

[andie18]

Hi,

What would make Crystal gpf when you export a report or when you try to browse the higher number page of the report? I am using a file dsn thru a sonic wall VPN. Everything is fine until I try to export or browse the
results. I use the same crystal install to run other reports thru a different VPN and it has worked rather well for the past year with more complex reports, so I don't think that it is crystal itself. could be wrong.

I did delete a boatload of margins from group header 1 hoping that ti will eliminate a giant blank that prints when i run the report. I am getting a blank page on the first page of a group change. don't know why - thought it was the margins. The section is formatted to suppress blanks and there is nothing checked for new page before/after

TIA for the help

 

[lyanch]

I have found, when you get that type of behavior (ie only when exporting or going to higher pages) the problem is almost always related to a specific data row or rows. Is it predictable? ie. when i run the report starting and ending at the same place it always crashes when I get to page x? If so, I would try to narrow it down as far as possible and then examine those rows in a separate tool to try to figure out what is causing the problem. Crashes can be caused by formula failures (I know it shouldn't but it can).

Lisa

 

[andie18]

unfortunately no. And this report is a clone from another report that I run thru a different VPN with no problems. I can try to create a new one and see what happens.