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Reply arrow missing in outlook

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sigmab

IS-IT--Management
Jul 24, 2001
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I have a user who when she replies to an email the little arrow which signifies that the email has been replied to is missing. Furthermore when the email shows up in the sewnt items but the recipient does not get the email. Any one heard of this? Windows xp running outlook 2002.
 
Global Address List is GAL. also are you on an exchange server?
 
No the the person she is replying to is not on the GAL. Yes we are on an exchange server. The problem is really strange as it only occurs sometimes and not with the same address.
 
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