Hey guys,
I'm trying to come up with a way to replicate the EC500 feature of Communication Manager. I'm trying to create a single button on a users phone that will initiate a call to a cell phone and then conference it in with the active call. This should allow the user to use the cell phone for audio if they need to walk away for any reason without the other party being aware that they transferred or forwarded the call. They could then come back to the desk phone at any point if needed. Does anyone know a way I could accomplish this or have a better suggestion for simulating the EC500 functionality?
I'm trying to come up with a way to replicate the EC500 feature of Communication Manager. I'm trying to create a single button on a users phone that will initiate a call to a cell phone and then conference it in with the active call. This should allow the user to use the cell phone for audio if they need to walk away for any reason without the other party being aware that they transferred or forwarded the call. They could then come back to the desk phone at any point if needed. Does anyone know a way I could accomplish this or have a better suggestion for simulating the EC500 functionality?