Brian Elias
IS-IT--Management
I had a small incident today involving smoke that resulted in a Digital Expansion 30 unit on an IPO 500 V2 meeting an early death.
(A digital extension port on the IPO main unit was inadvertently connected to a port on the expansion unit. I highly recommend against doing this.)
After a replacement Digital 30 expansion unit was sourced and installed, it booted up, updated firmware (amber light) and all of the connected phones booted up. However, we noticed that the phones connected to this module had lost the Login quick button that had been assigned to the bottom left (they are Avaya 1408 models).
Is there something I need to do after physically replacing the module to get those settings back?
Thanks.
(A digital extension port on the IPO main unit was inadvertently connected to a port on the expansion unit. I highly recommend against doing this.)
After a replacement Digital 30 expansion unit was sourced and installed, it booted up, updated firmware (amber light) and all of the connected phones booted up. However, we noticed that the phones connected to this module had lost the Login quick button that had been assigned to the bottom left (they are Avaya 1408 models).
Is there something I need to do after physically replacing the module to get those settings back?
Thanks.