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Replace console with 8434DX

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bogaard

IS-IT--Management
Sep 28, 2010
13
US
I'm trying to replace my 302A&B console with an 8434DX. I really don't need any of the console/attendant features. I set up a new ext. (XXXX) with the 8434D and I can point all outside calls to it by changing my trunk group. Problem is my dial 0. When I look at dial plan it shows 0 first digit as attd. I can change it to extension. Question is where do I enter the new extension number?
 
add stat 0. Setup the 8434 as ext 0. change trunk groups to point to 0.

-CL
 
I like setting 0 as a UDP/AAR. That way you can use AAR to direct 0 by location.

Many customers setup the "attendant" station as part of an ACD hunt group to get statistics. I've used it to justify hiring another attendant operator.
 
When I try to add sta 0 it says ext. invalid.
G3V4i
 
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