Can you turn the coverage tone off on a system-wide basis? I cannot find anything about that even being listed as a feature in the Admin & Feature Manual.
We are using the Telecommute software and when internal users call somebody that is telecommuting, they'll hear the coverage tone and hang up thinking they're away from their desk and call somebody else. I'm trying to figure out away to do this on a per station basis. Thanks for your help!
I can not find any documentation that mentions the tone an internal caller hears when going to cover as a feature. I would say that it is not something you can turn off on a station-by-station basis, or even on a system-wide basis.
Training your users not to hang up when they hear the tone may be your only alternative.
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