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Removing Contacts

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jraykc

MIS
Dec 21, 2007
46
US
Hi all,
I have an s8730 and using 9620 & 9630 phones. Users phone info is backed up to the http server.
When someone terminates, how do I get rid of their contacts?
If I just delete their extension in ASA and reuse the extension a couple weeks later for a new person, the contacts from the terminated user appear on the new phone(which we don't want).
I have tried deleting the xxxx96xxdata.txt file on the server which seemed to get rid of the call log but did not get rid of the contacts. Is there another file I need to delete?
Thanks for your help.
 
That file should contain both Contacts & Call Log information...



Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.
 
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