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Removing Call Forward on Non-Existant Phone 2

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Spirit1

MIS
Mar 6, 2001
177
US
Meridian 1 Option 81c System.
We outed a 3903 phone which I believe was probably forward to our helpdesk dn number 8008. A 3904 phone was created using the same DN and TN number. Our phones are configured so that after 4 rings it forwards automatically to voicemail.
This DN is forwarding to 8008 which is our helpdesk.
When I printout the TN there is configuration to forward to 8008.
Please see below:
REQ: prt
TYPE: 3904
TN 52 1 9 3
DATE
PAGE
DES

DES 3673
TN 052 1 09 03
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
DBA 1
FDN 7500
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPA STSD
MWA RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHA CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CPND_LANG ENG
RCO 0
HUNT 7500
LHK 0
PLEV 02
FCAR NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLNG ENG
DNDR 0
KEY 00 SCR 7981 0
CPND
NAME TRAINING ROOM A
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 8643 D
CPND
NAME TRAINING ROOM A
XPLN 27
DISPLAY_FMT FIRST,LAST
02
03 DIG 1 05 R
04 SCC 0403
05 CSD
06 ADL 31
07 ADL 31
08 ADL 31
09 ADL 31
10 ADL 31
11 ADL 31
12
13
14
15
16 MWK 7500
17 TRN
18 AO6
19 CFW 4 7500
20 RGA
21 PRK
22 RNP
23 SCU 2999
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
32 ADL 31
33 ADL 31
34 ADL 31
35 ADL 31
36 ADL 31
37 ADL 31
38 ADL 31
39 ADL 31
40 ADL 31
41 ADL 31
42 ADL 31
43 ADL 31
44 ADL 31
45 ADL 31
46 ADL 31
47 ADL 31
48 ADL 31
49 ADL 31
50 ADL 31
51 ADL 31
52 ADL 31
53 ADL 31
54 ADL 31
55 ADL 31
 
what dn are you calling and pls post that prt,dnd also.

john poole
bellsouth business
columbia,sc
 
yes, as Nortellian said, make this TN the MARP (multiple appearance redirection prime) TN. Also, I noticed your LHK is 0. This means key 0 will not hunt to key 1 if it's busy. This may be the way you want it, but if not then change your LHK to 1 and key 0 will go to key 1 on a busy.
 
It was the MARP. 7981 was on 2 different phones. When the main phone got outed it put the MARP on the phone that forwards to the 8008 extension.
Changed it and all is well. New learning Experience!!!!
Thanks Again for the fast response.
 
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