Remove system prompts for voicemail for 1 extension

[Richard99954545]

Hi experts!

I want (or the powers that be want!) to have a pre-recorded message play which at the end goes straight to voicemail bypassing all the system prompts i.e. playing the directory name and “is not available at the moment, at the tone leave your message then press square etc”

So it’s just “Pre Recorded message (imported as a WAV) –BEEP – Customer leaves message – customer hangs up.

Is that possible using either standard voicemail or auto attendant or something else?

Many thanks

 

[curlycord]

which at the end "

End of what?

Do you mean use a mailbox instead of AA?.

Confused!




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curlycord

http://www.curlycord.com

 

[Richard99954545]

Hi Curlycord (and others!), I really appreciate your help but please bear with me as I am new(ish) to this system.

I have just recorded a primary greeting on that extension, and when you call it, it plays the new message then beeps and lets you leave a message....great.

What I need, is to be able to upload a pre-recorded message to replace the primary greeting.

I can find the option to upload “Spoken Name” but not primary greeting.

Apologies for any confusion.

Thanks

 

[allworxguy]

There is no provision to upload a greeting into a mailbox. The best you can do is use a playback system that connects to the handset.

Marv

http://www.telemarv.ca

 

[curlycord]

Is it a special mailbox or a normal user?

It can be done using AA or CCR

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curlycord

http://www.curlycord.com