We have been seeing an issue specifically with some of our SIP remote workers (hard phone - 9608 or J Series) where if they place a call on hold and then resume the call there will be one-way talk. It doesn't seem to happen all the time for these users, i'd say around 10 - 25% of the time. We have tried upgrading our phone firmware and troubleshooting the users home network (hard-wired ethernet connection to her home modem). We are a bit stumped and curious if you all have any thoughts or have seen similar issues
Thanks!
Jack
Thanks!
Jack