Remote Manager

[misterbelly]

Hi All,

i am struggling to control an ip office 500 with version 5 software. the log shows the call coming through as voice rather than data. any ideas?

tom

 

[davea2]

are you using an ISDN modem dialling into an ISDN system?

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
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beauty is in the eye of the beer holder

 

[misterbelly]

yes

 

[davea2]

And you have an incoming call route with the type set to Any Data or Any?
Sorry if teaching you to suck eggs, but always best to start at the basics!
Dave

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[Westi]

when you call via your ISDN modem do you have it set as data and not voice if you check in the incoming call route and have no Data path then the call should be denied (trying to remember the ISDN stuff so I apologize if I say something really stupid)

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[Bas1234]

Create a new ICR leave everything blanc, just set the bearer to "Any Data"

Then go to the Destinations tab and select the "DialIn" in the destination pulldown menu. If it's not there goto RAS
Just add a New one called DialIn.

Now add a new user give it a Name/Password/Confirm Password don't fill in any number the jus tick DialIn in the DialIn tab and you done.

you left the Incomming number blanc in the ICR so now you're able to dialin on every number you have, do you fill in a number you own from you ISDN provider the that will be the dialin number.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
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[intrigrant]

See if the incoming call has the right Bearer capability:

Any Call tracing that includes Bearer Capability info has a line that starts "BC:"

The Bearer Capability Accronyms are as follows :-

BC -> Bearer Capability
CMTC -> Information Transfer Capability
CMTM -> Transfer Mode
CMTR -> Information Transfer rate
CMST -> Structure
CMU1 -> User Information - Layer 1
CMU2 -> User Information - Layer 2
CMU3 -> User Information - Layer 3


The Bearer Capability types used are per TBR3/TBR4 11.3.5.5 (and Table 11.30).


Values for the various options are :-

Information transfer capability
CMTC= Speech
UnreservedDigital
3K1Audio
UnreservedDigitalTones
Video


Transfer mode
CMTM = Circuit
Packet


Information transfer rate
CMTR= 64
2x64
384
1536
1920


Structure
CMST= Default
8KIntegrity
SDUIntegrity
Unstructured


User information layer 1 protocol
CMU1= None
V120
ULaw
V110
ALaw
ADPCM
H221
Video384
NonCCITT
X31


User information layer 2 protocol
CMU2= Q921
X25


User information layer 3 protocol (
CMU3= Q931
X25