Hello everyone. I have a issue that i need help with. I have a customer with a IPO 500 with embedded VM running 5.0 and I have no way to remotely access the system. What i usually do is use like logmein or a program like that installed on the VM PRO server to access the system and make changes. Any thoughts. Thanks John
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Remote management of IPO without a VMPro
- Thread starter jco9715
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Just set up a new connection on your pc
Select isdn and select a channel
Put in the RemoteManager username and password
Then go to properties and put in a static ipaddress of 192.168.99.1
Put in the dial in number and have a go
Of course you need an isdn modem and have a d channel on the isdn
ACS - Implement IP Office
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Select isdn and select a channel
Put in the RemoteManager username and password
Then go to properties and put in a static ipaddress of 192.168.99.1
Put in the dial in number and have a go
Of course you need an isdn modem and have a d channel on the isdn
ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
amriddle01
Programmer
By far the best way is to use ISDN RAS/Dial in, all you do is point the "Any data" to Dial In, make sure RemoteManager user has dial in ticked, make sure on LAN1 in the system tab the DHCP is set to dial in. Analogue is a little slow and unreliable really 
ACS - IP Office Implement
"What the Crocodile Hat....was that?
ACS - IP Office Implement
"What the Crocodile Hat....was that?
Don't need DHCP set to dial in if you static your dial in to 192.168.99.1 (and the default route IP route is still in the IPO!!).
If you have it set to dial in, does it give your dial in connection the IP address after the IPO LAN 1 IP?? If som do you get the customer to reserve 2 consecutive Static IP's on the N/W??
Jamie Green
ACA:Implement - IP Office
ACS:Implement - IP Office
Football is not a matter of life and death-It is far more important!!!!
If you have it set to dial in, does it give your dial in connection the IP address after the IPO LAN 1 IP?? If som do you get the customer to reserve 2 consecutive Static IP's on the N/W??
Jamie Green
ACA:Implement - IP Office
ACS:Implement - IP Office
Football is not a matter of life and death-It is far more important!!!!
I recently had this same situation and have two solutions:
1. Ask the customer if they have a utility PC that you can share - load Logmein.
2. Find an old lame $150 PC with XP on it and put it on site - load Logmein. Eat the cost of the PC.
I've done one of each of these in the past two weeks.
Mike
1. Ask the customer if they have a utility PC that you can share - load Logmein.
2. Find an old lame $150 PC with XP on it and put it on site - load Logmein. Eat the cost of the PC.
I've done one of each of these in the past two weeks.
Mike
crumthwacket
Vendor
The suggestion from mforrence is dead-on. Used PC's are cheap - buy a used one - and logmein is free.
Yes and Yes
Here it is very common to dial in by isdn
A usb isdn modem is cheap and works great
ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
Just to clarify - there are two major methods for remote maintenance access and they are "oceans apart".
If you're east of the Atlantic, ISDN BRI is the norm and you can easily initiate a "circuit switched data" call to an IPO for maintenance.
If you're west of the Atlantic, ISDN BRI made a quick appearance in the early 1990s but never caught on - I can only think of one customer still using BRI. The IPO BRI trunk cards have never been available in NA region. Analog is the norm for small then PRI when you get to 10+/- lines. Early in IPO history there was a two-port internal modem available - we installed it with every system for remote access. It was discontinued in favor of a 12-port whose cost made it a bit tougher to sneak into a project. So we use the VMPro machine or put our own PC on site and use remote control software for maintenance.
Mike
If you're east of the Atlantic, ISDN BRI is the norm and you can easily initiate a "circuit switched data" call to an IPO for maintenance.
If you're west of the Atlantic, ISDN BRI made a quick appearance in the early 1990s but never caught on - I can only think of one customer still using BRI. The IPO BRI trunk cards have never been available in NA region. Analog is the norm for small then PRI when you get to 10+/- lines. Early in IPO history there was a two-port internal modem available - we installed it with every system for remote access. It was discontinued in favor of a 12-port whose cost made it a bit tougher to sneak into a project. So we use the VMPro machine or put our own PC on site and use remote control software for maintenance.
Mike
amriddle01
Programmer
Out of interest, if you are a US maintainer and you use an IP Office in house couldn't you just put a BRI card in and set it to s-bus purely for remote access? It will go out across your PRI and into any of your customers with PRI or is this not an option? Can you even get the cards?
ACS - IP Office Implement
"What the Crocodile Hat....was that?
ACS - IP Office Implement
"What the Crocodile Hat....was that?
Over here (the Netherlands) we get more an more providers who provide an ISDN line but this is just a converter from fiber to ISDN. Behind the fiber it's SIP so then you won't be able to setup a dialin for ISDN.
___________________________________________
It works! Now if only I could remember what I did...
Dain Bramaged
___________________________________________
___________________________________________
It works! Now if only I could remember what I did...
Dain Bramaged
___________________________________________
The reason why BRI never worked in the US is simple
here a d-channel is 64k and in the US it was 56k
So there was no need to go to bri
ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
here a d-channel is 64k and in the US it was 56k
So there was no need to go to bri
ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
amriddle01 - the BRI cards are not for sale in NA. I suppose I could purchase IPO BRI card plus a BRI modem from UK - however many PRIs at customer site are not built for "long distance" circuit switched data calls - the carriers won't pass the traffic - and if they do, the cost is sky high! And more customers have only SIP/analog...
tlpeter - US based standard BRI was two 64K B channels and a small D channel (2B+D), although you could get 1B+D and 0B+D (for ATM machines, etc). We installed many in the early 90s when broadband wasn't available for internet. Our local carrier had an "ISDN Anywhere" program that made ISDN available in areas where the local CO wasn't equipped. They'd extend it from another office at no extra cost. Worked great to extend dialtone from a regional office - allowing customer to avoid lots of toll charges. In the end, I suspect part of the reason they didn't catch on was the maintenance techs couldn't put their butt set on it at the demarcation point to see if it worked.
Mike
tlpeter - US based standard BRI was two 64K B channels and a small D channel (2B+D), although you could get 1B+D and 0B+D (for ATM machines, etc). We installed many in the early 90s when broadband wasn't available for internet. Our local carrier had an "ISDN Anywhere" program that made ISDN available in areas where the local CO wasn't equipped. They'd extend it from another office at no extra cost. Worked great to extend dialtone from a regional office - allowing customer to avoid lots of toll charges. In the end, I suspect part of the reason they didn't catch on was the maintenance techs couldn't put their butt set on it at the demarcation point to see if it worked.
Mike
Later on they indeed where 64k but not in the beginning and that is why it never was a success
ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
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