I am struggling to find a headset that will work with an 1140e where the remote handset lifter functions properly. I ordered a GN 9350 rhl and tried it but didn't work very well.
Try changing the Handset of the phone. We had the same problems because of the angle the phone sits up and the curved handsets. everytime you answer a call with the lifter the Handset either falls off or slides down the lifter. We changed it with one of the M series phone handset (with the 90 degree) and we had better luck.
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