Remote fwd change possible? 2

[JavaGeek2]

Folks: Is it possible to change a call forward status or number remotely (End user change) ?

For example, an exec sets his fwd button. Calls are then forwarded to his cell phone. But later he changes his mind. Is there is a way for him to turn off or change the fwd number remotely?

I think the answer is no but I wanted to run it by the experts first.

This is an Option 11c with Call Pilot and a Succession 1000m server.

Someone suggested using a softphone and setting the forward that way, but it's not a realistic solution system wide.

Thanks in Advance!
-Aaron

 

[Crowd36]

You can do it using the DISA (Dial in system access) feature. The end user dials in and sends the password and the commands to do a remote call forward. *BUT* this opens a gateway for prospective hackers. To get DISA you need software package 22. Nortel does not issue that package on a default system due to the security implications.

 

[johnpoole]

he's right, you need to give the user switch dialtone. i don't use disa but offer that feature. i used a ext (fre ncos 0) and ran it in as a trunk on a cot card. then forwarded a maxp 1 to that acod. dial that did and you get switch dialtone, that can dial internal or feature codes only, no trunk to trunk allowed

john poole
bellsouth business
columbia,sc

 

[JavaGeek2]

As always, thanks for the excellent information guys!!
-Aaron