Hello,
We have a CUCM using ESIP trunks. When it was installed it we were on version 8.6. We recently upgraded to version 10.5.
We have users in one group who occasionally work from home, using Remote Destination to ring their cell phones. They swear on a stack of Bibles that before the upgrade, when they received a call on their cell phone and called back, the person receiving the call would see their Cisco phone number and not their cell phone number.
This is hard for me believe, considering that both the caller and the callee are not on the Cisco system. I do know that if they call a number that is on the Cisco system, with their Remote Destination (paired) cell phone it shows the Cisco phone number.
I've been wrong before -- so I thought I'd ask. Does anyone know if there is any way a call originated from a Remote Destination (paired) cell phone can show the CLID of the Cisco phone, when the called person not on the Cisco system?
Thanks for any comments or suggestions.
Dale
We have a CUCM using ESIP trunks. When it was installed it we were on version 8.6. We recently upgraded to version 10.5.
We have users in one group who occasionally work from home, using Remote Destination to ring their cell phones. They swear on a stack of Bibles that before the upgrade, when they received a call on their cell phone and called back, the person receiving the call would see their Cisco phone number and not their cell phone number.
This is hard for me believe, considering that both the caller and the callee are not on the Cisco system. I do know that if they call a number that is on the Cisco system, with their Remote Destination (paired) cell phone it shows the Cisco phone number.
I've been wrong before -- so I thought I'd ask. Does anyone know if there is any way a call originated from a Remote Destination (paired) cell phone can show the CLID of the Cisco phone, when the called person not on the Cisco system?
Thanks for any comments or suggestions.
Dale