Remote Coverage Multiple Calls

[OldTimingMan]

G3 switch; Customer asked to send Sales calls to another PBX. Went Remote Cover; had to use PSTN. Works great, except only one call gets through at a time. Subsequent calls go to 2nd coverage point in the path (attd) which I added in case there were problems. Below is my Sales Coverage path. I removed attd and made Next Path Number 4 with same R2 coverage point, but that call just rings no answer. Checked that the destination can handle more than 1 call.
What am I missing? Thanks.





Hunt after Coverage? n
Next Path Number: Linkage

COVERAGE CRITERIA

Station/Group Status Inside Call Outside Call
Active? y y
Busy? y y
Don't Answer? y y Number of Rings: 2
All? y y
DND/SAC/Goto Cover? y y

COVERAGE POINTS

Terminate to Coverage Pts. with Bridged Appearances? n

Point1: r2 Point2: attd Point3:
Point4: Point5: Point6:

 

[joe2938]

make a new coverage path with point 1 being r2, and r2 can only be a single number so confused as to how this is set up

 

[AvayaTier3]

Next path does not mean what you think it does.

Next Path example

Next path links are followed when current path criteria shows "n" until it finds criteria "y"

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

44 years Bell, AT&T, Lucent, Avaya
Tier 3 for 34 years and counting
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