Remote call forwarding

[grey580]

Is this even possible?

I've been looking through the manual but I haven't seen anything even remotely close.

We have mics 6 or 6.1. maybe in a upgraded version it's possible?

 

[notme11]

look under line redirecction.

 

[exsmogger]

Look for external call forward. All your lines need to be supervised, allow redirect to the phone being forwarded, and build a route (usually using 9 as a destination code).

Brian Cox

http://www.jandjcommunications.com

 

[grey580]

But can all this be done remotely. By someone that is not a programmer.

 

[ravnz5]

Sure it can, if you have the right software. I would not let anyone that does not have the programming experience do it. Customer site does need to have remote access device installed on their system. Best bet, get a vendor involved. This will actually save money in the long run and helps to avoid headaches.

We all need a little help once in awhile. Tony the Phoneman..

 

[exsmogger]

I agree. Definitely have someone on site to program all this.

Brian Cox

http://www.jandjcommunications.com

 

[grey580]

Well right now I'm trying to figure out if this can be done.
And it needs to be easy enough for someone that is not a programmer can do.

I need to know everything I can about this so I can tell a programmer exactly what I want and not sound like a total noob.

 

[grey580]

Oh and to be more specific.
I want to do Remote Call Forwarding.
I want to be able to call in, from home for example, and change a setting to forward all calls to another number. Like a employee.

Hopefully without having to muck around with the system programming.

Something easily done.