I have a MICS 7.1 with a CP 3.5 and basic ACD. PRI coming in. We have the phones set so that they can forward to their cell phones when they leave the office. When a call comes through the ACD and hits their extension it will ring their cell phone, but when they answer the call disconnects. If the call comes to their DID the cell phone will work fine.
Any ideals?
Any ideals?