Remote Call Forward Feature

[TBarrnes]

Can anyone explain the Remote call forward feature and tell me if it work for my situation?
I have a Sales Assistant who has her own dn's and she also answers her manager's dn's too. She is basically a secretary. When she goes to lunch, she wants to be able to Call Forward anything that rings on her phone to another secretary. With traditional Call Forward (the way I understand it) you can only forward your Marped DN.
Will Remote Call forward allow us to forward anything that rings on that phone? And if so, how do I configure it? Here is her TNB if you need it.
Thanks in advance!

DES SALES
TN 004 0 14 01
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
FDN 7000
TGAR 3
LDN NO
NCOS 4
SGRP 0
RNPG 33
SCI 0
SSU
LNRS 16
XLST 0
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA GRLD CRPD STSD
MWA RMMD SMWD AAD IMD XHD IRA NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CPND_LANG ENG
RCO 0
HUNT 7000
LHK 0
LPK 6
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 5913 0 MARP
CPND
NAME Whitney Summitt
XPLN 23
DISPLAY_FMT FIRST,LAST
01 SCR 5787 0 MARP
02 SCR 5700 0
CPND
NAME BARRY BROWN
XPLN 13
DISPLAY_FMT FIRST,LAST
03 SCR 6007 0
CPND
NAME Kerry Mitruska
XPLN 23
DISPLAY_FMT FIRST,LAST
04 SCR 6022 0
CPND
NAME Mary Jobb
XPLN 23
DISPLAY_FMT FIRST,LAST
05 SCR 5706 0
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27

 

[johnpoole]

you would need to place passwords (scpw) on the sets where the dn's she nneds to control are marped. then she could dial the spree code, the password and the dn to forward to. sorta a long process for mult. stations. might llok into sfa in her class and fdn the stations to her. then if she doesn't answer the call will follow her fdn.. another option, that i don't like is bfs keys, can't talk on it but you can tell who is any line on the tn. then you press the bfs key and forward that station to you, then forward your phone to the new answer dn

john poole
bellsouth business
columbia,sc

 

[TBarrnes]

Are these 2 features in the NTP's? I'd like to read a detailed description of them and find out which would be the easiest for our situation.

 

[johnpoole]

the 1st is remote call forward, i don't know the feature discription of a bfs key, but the entry is at the key prompt on a digital just use bfs x x x x, with x your 2 or 4 digit tn... add one to your phone and you will see when the tn (!!!) is busy, that includes all lines including dig. press the key once and it flashes, that tn is now forwarded to you.. DRAWBACK,, built a add on mod on a 3904 for college pres, with about 20 keys, he kept half the phones on campus forwarded to him,,, said the system was to complex...

john poole
bellsouth business
columbia,sc

 

[TBarrnes]

It doesnt seem to work for me. Am I doing something wrong?
REQ: chg
TYPE: 3903
TN 24 1 13 6
ECHG yes
ITEM key
ITEM key 04
KEY bfs 24 1 13 9SCH0030
KEY SCH0030
KEY SCH0030
KEY SCH0360
KEY
SCH1359
KEY 04 bfs 24 1 13 9SCH1359
KEY SCH1367
KEY
SCH1359
KEY 4
SCH0360
KEY 4 bfs
SCH1359
KEY
DTC001
bfs 6799SCH0030
KEY SCH0030
KEY SCH0030
KEY
SCH0361
KEY bfsSCH0030
KEY SCH0030
KEY SCH0030
KEY
ITEM bfs 24 1 13 9SCH0101
ITEM SCH0101

 

[NortelGuy1979]

TBarrnes,
You're attempting to configure a key on her M3903 that is not available. On an M3903, only keys 0-3 are configurable for line keys, etc. Keys 4-15 are "not used at this time" and the rest of the keys are either soft feature keys or fixed keys.
The feature is known as "Secretarial Filtering" and "Boss/Secretary Filtering Enhancement" in the NTP's.
Hope this helps,
Matt