Remote Apps/SIP Phones 1

[shermosillo]

I have an IPO Server Edition and an ASBCE. I am setting this up for the Avaya Apps (One X Mobile, Equinox, and remote phones). The customers internal domain name and external name is different. Internal domain is companydomain.org and the external domain is company.org. The FQDN for the IPO on the LAN has been set for ipo.companydomain.org. I have entered the FQDN on the IPO. The customer has setup a DNS A Record, ipo.company.org that routes to the public IP of the ASBCE. My question is, will there be issues if the internal and external domains are different? companydomain.org vs. company.org. Is the DNS A record strictly to route to the public IP or does it need to resolve to the IP Office? I may be overthinking this but in the documentation the DNS is the same for internal and external. If this does not matter, do I use the internal FQDN on the IPO (ipo.companydomain.org). Typically I would just experiment with this but this is a site that is operational 24 hrs and I am trying to limit the reboots on the IPO. Thanks for any help.

 

[intrigrant]

The internal domain name is not used but you need a DNS record in the local DNS server ipo.company.org pointing to the LAN ip address of the IP Office.
In IP Office everywhere you must enter a FQDN refer to ipo.company.com
Regenerate a new certificate with DNS=ipo.company.org, IP=WAN IP address, IP=IP Office IP Address

 

[shermosillo]

Got it. Thank You, I appreciate it.