Remote alarm Monitoring 2

[ThephoneDude]

Hi ,
I work for a new Nortel Partner and we are researching products for remote alarm capabilities. Can anyone give me some suggestions on a reliable cost effective solution? We need something that is capable of dialing into our National Service Center to notify us of an alarm ata customer site. Ideally the product would be IP and PSTN capable.

 

[steyler]

Switchview by Avotus is what we use. Has email notification. There may be better ones out there that I haven't heard of.

 

[fred8677]

we use the teltronics SEB II. not sure if this is what you're looking for but here you go.....

http://www.teltronics.com/products_services/ism/612-3050-0008A.pdf

 

[ThephoneDude]

Fred,
Thanks for the reply. I have some information on the Teltronics SEB and I am waiting for a call back from my local rep. With the SEB do you have to program each SEB with the alarm parameters or does it work out of the box once you have your dial out information programmed in. If you have to program it with the alarm parameters is it an easy process? Can you do it with a script file? Thanks again for your help

Mark

 

[fred8677]

I wish I could help more. I've never had the opportunity to program this box. Teltronics might be able to answer your question better than me. Sorry....

My vendor programs this box and they are very tight lipped about the process (for good reason).

 

[Seabee]

Yes you will need to program each SEBll, they also have a new SEBea device that will receive SNMP traps and filter them traps and forward them onto the Iris server for alarms management. It is a very versital system that you will be able to run vertually any scripted you need for you situation.

 

[Utreg]

Tested the "comview", worked fine for me.

This one works with easy to maintain scripts and is flexible.
Even tollfraud was easy to trace..

http://www.csstel.com/products_hardware_comview_sr.htm

 

[JKSim]

I have seen PollCAT use effectively. It is also good for offsite phone billing.

http://www.lucenttelephonesystems.com/Info/PollCAT.htm

 

[lhm]

Hi
Try and have a look at

http://www.mitec.no.

They provide alarm monitoring both on PSTN/IP. Addtionally they offer secure access and operation management tools. They´ve been around for more than 10 years and hav pretty good solutions.

cheers

 

[ThephoneDude]

Thank you all for your suggestions. We have chosen the Teltronics solution for our remote alarming needs