I apologize if this is the wrong place to post this. If so, please move it to the appropriate forum.
Scenario:
[ul]
[li]Remote users are locked down (can't install programs, change time, etc.) by domain policy.[/li]
[li]Remote users access corporate network through an SSL appliance (Juniper SA2500...uses IE/Java as client).[/li]
[li]Remote computer authenticated against domain. This is the only profile -- outside of local admin -- that exists on the workstation.[/li]
[li]Can RD, VNC or browse remote computer through the VPN tunnel (I'm a domain admin).[/li]
[li]Some remote users only have air cards as their Internet connection.[/li]
[/ul]
Goal:
Access locked-down remote computers as an administrator through RD, VNC, etc. to support the user (install updates, drivers, programs, etc.)
Problem:
[ul]
[li]So far I haven't figured out how to land on a locked-down computer (in the profile that established the VPN connection) and admin the computer. [/li]
[li]Since the computer's only profile is the domain account, it cannot be granted administrator privileges because the DC can't be located to validate the user account. [/li]
[li]Fast user switching is removed when a workstation authenticates to a domain, so I can't switch to the local administrator. [/li]
[li]I don't want to give the user our admin password.[/li]
[li]Since IE is used as the SSL connection, I can't log out of the profile that established the VPN tunnel and log in as administrator. If I do, the VPN and air card) connection terminates.[/li]
[/ul]
Question:
How can I admin the locked-down remote computer through the VPN?
Thanks in advance to all who reply.
Jeff
Scenario:
[ul]
[li]Remote users are locked down (can't install programs, change time, etc.) by domain policy.[/li]
[li]Remote users access corporate network through an SSL appliance (Juniper SA2500...uses IE/Java as client).[/li]
[li]Remote computer authenticated against domain. This is the only profile -- outside of local admin -- that exists on the workstation.[/li]
[li]Can RD, VNC or browse remote computer through the VPN tunnel (I'm a domain admin).[/li]
[li]Some remote users only have air cards as their Internet connection.[/li]
[/ul]
Goal:
Access locked-down remote computers as an administrator through RD, VNC, etc. to support the user (install updates, drivers, programs, etc.)
Problem:
[ul]
[li]So far I haven't figured out how to land on a locked-down computer (in the profile that established the VPN connection) and admin the computer. [/li]
[li]Since the computer's only profile is the domain account, it cannot be granted administrator privileges because the DC can't be located to validate the user account. [/li]
[li]Fast user switching is removed when a workstation authenticates to a domain, so I can't switch to the local administrator. [/li]
[li]I don't want to give the user our admin password.[/li]
[li]Since IE is used as the SSL connection, I can't log out of the profile that established the VPN tunnel and log in as administrator. If I do, the VPN and air card) connection terminates.[/li]
[/ul]
Question:
How can I admin the locked-down remote computer through the VPN?
Thanks in advance to all who reply.
Jeff