I would like to remotely access our Meridian Mail in case of inclement weather to change the main access DN. Am I correct in assuming that I need to set up another ACD line (similar to Prompt Maintenance) that is set to Remote Activation in the Voice Services DN Table in Meridian Mail? Ultimately, I would like to be able to call from home and change the main access DN to an alternate announcement (the inclement weather announcement) that is located under in the Announcement Definitions in Voice Services Admin. Is this correct?
well, I set up the ACD and was able to call from work and access the Remote Activation number. However, when I got home I tried to call and there was only a fast busy. Any thoughts?
thanks,
Autumn
well, I set up the ACD and was able to call from work and access the Remote Activation number. However, when I got home I tried to call and there was only a fast busy. Any thoughts?
thanks,
Autumn