remote access to Legend mail admin?

[MWM]

... local voice mail access works fine: dial intercom + 770 + 0 + #, etc.

Remotely, I can call into an extension and use *7 or *8 to transfer and Merlin Messaging answers but-- HOW TO GET SYSTEM MANAGER?

The purpose is to administer vm boxes--reset pw, etc.

Possible?

Thanks,
mwm

 

[TouchToneTommy]

You log into the System Administrator's mailbox remotely the same way you log into any other mailbox remotely.

Call the Auto Attendant. Dial *7. Follow the prompts.

 

[MWM]

.. right, TTT (I was just reading one of your other posts on

http://www.pbxtech.com

!)

But using the local sys admin Intercom + 770 + 0 + # gets and error message, "Cannot access that mailbox."

Any suggestions?

Thanks,
mwm

 

[MWM]

... the precise error message after *7 (enter mailbox number) and 770 + # is "Invalid entry."

Same with 77 + #, 77 + 0 + #, etc.

Thanks again,
mwm

 

[TouchToneTommy]

After you dial *7, you are prompted to enter the Extension Number and #, not 770, but 0# and then the password and #

 

[MWM]

Thanks, TTT;
I have to confess my ignorance of this old Legend and its MMessaging;
But, what is the MM System Manager's mailbox number?

Locally, of course, one just dials Intercom + 770 + 0 + #. So I thought 770 was the default Sys Man ext number.

(FWIW, The internal system has four digit ext numbering.)

Thanks again,
mwm

 

[tdaugirdas]

You have to be patient. Dial intercom 770 - and wait for the voicemail to answer. Once prompted for a mailbox - key in 0# - when prompted for a password - key in the password and press #.

Remote access is the same - except - when the AA answers, press *7 - then you will get the same propmpts as if you had dialed intercom 770 internally.

If someone answers at the office, ask them to transfer you to ext 770 - and again, you will get the same prompts.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[MWM]

Great, Tom.
Thanks a lot!
Be patient ... I should have guessed! The eternal verities get me every time.

Yours
mwm