Remote Access Customer sites Alternatives

[Tisty]

Hello Guys,

Our ISDN card in our remote access PC is really on it's last legs. It seems difficult to find alternatives I am turning to you guys to give me some ideas.

I have seen USB to ISDN converters but not had any experience with them. Does anyone have any recommendations?

Thanks,
Chris

 

[Pepp77]

Divalogic or Draytek Minivigor 128 are the two we use in house. the Divalogic is the better of the two but both are a bit hit and miss in Windows 10 and on laptops oddly and neither seem that easy to buy any more.

We have moved to either a PC on site with teamviewer on it or Direct IP access to the phone system via the customers firewall.

| ACSS SME |

 

[Tisty]

Hello Pep,

Can you confirm that it works at least with Windows 7? That is all we are running for the access as it sits in a little cupboard and we RDP to it.

Cheers,
Chris

 

[karlzre]

We have Fritzcard USB on Windows 10

ACIS - ACSS

 

[Pepp77]

yep both work on windows 7.

| ACSS SME |

 

[Westi]

LogMeIn or similar rather than dial-in?
We use LMI for the company and I use Screenconnect for my personal needs. The are many low cost options out there even free (for now)
Maybe I just don't get the advantage of the dial-in solution and someone can let me know.

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[Tisty]

Hello Westi,

Unfortunately the main customer we use it for does not route out their voice subnet at all any traffic to and fro get's dropped. I could create a routing interface on their switches for the voice subnet so that I could access through the data vlan.

Although I think dial up is easier for us because our shift engineers do occasional changes and it's easy to store the dial up connection and they literally just press dial and it works. That's probably the main benefit to most people.

For me I can make do with any remote access solutions but at the moment the failing card is the only option and it's hit or miss whether the connection fails or not.

Thanks,
Chris

 

[Westi]

Thanks Chris for explaining it. Yes in that case dial-in is your only logical way to go

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[ipohead]

I found an old BT Speedway card and fitted into a Windows 7 PC which automatically recognised it as a AVM ISDN-Controller FRITX!card PCI. The BT supplied apps seem to install OK but these probably aren't needed. I'll see if I can find an ISDN line to test.

 

[derfloh]

We switched over to IP Office SSL VPN for all our new or updated customers and stay with ISDN dial in for older systems.