Customer has 7.036 system with remote 1608l. Lan 2 was static public IP with SCN to two other locations (not me) but we have put in a firewall since it was being hacked. Will the 1608 phone go through a firewall or not? TCP 1720, Udp 1719, udp 49152- 53246 all forwarded to the IPO lan2. So far no luck and the recommendation is to get a 9608.
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Remote 1608 1
- Thread starter jsaad
- Start date
If the needed ports are open no problem.
IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN
IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN
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CASSBusinessSystems
Vendor
Is remote worker enabled for the user?
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if truly SCN then the 16XX handsets should be connecting to their own local IPO & it is the data routing between the IPO's that needs to be checked
if you are trying to connect the 16XX handsets to the Main IPO Via a VPN then they are not considered remote workers. they just need configuring with the correct IP addresses for the IPO at the other end of the link.
if the network the 16XX is connected to does not have a VPN connection to the main network then they will not work as they would need to setup their own VPN connection which is outside their capabilities
96XX handsets have VPN capable firmware but your VPN solution need to be one of the ones they support.
to attempt to connect a sip phone over the Public internet an SBC is ESSENTIAL or you will be hacked again
Do things on the cheap & it will cost you dear
ACSS
if you are trying to connect the 16XX handsets to the Main IPO Via a VPN then they are not considered remote workers. they just need configuring with the correct IP addresses for the IPO at the other end of the link.
if the network the 16XX is connected to does not have a VPN connection to the main network then they will not work as they would need to setup their own VPN connection which is outside their capabilities
96XX handsets have VPN capable firmware but your VPN solution need to be one of the ones they support.
to attempt to connect a sip phone over the Public internet an SBC is ESSENTIAL or you will be hacked again
Do things on the cheap & it will cost you dear
ACSS
- Thread starter
- #9
this particular 1608 will not register over a site to site vpn. all settings cleared, new call server, file server IP inputted. phone downloads files and get stuck at Discover 192.168.168.2 (my IP Office wan port).
A sip phone registers just fine and works.
A sip phone registers just fine and works.
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