Just upgraded a brand new IP500V2 out of the box that was at 7.0(5), to 8.0(18) and it didn't give me my virtual essential edition license, i have an alarm that no essential edition or upgrade license is present. I know I can get a free license to clear this but i shouldn't have to according to Avaya documentation. Has anyone else run into this and come up with a fix?
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Release 8.0(18) Virtual essential eddition license 2
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Downgrade back to 7.0. Hook up a couple of phones and make internal calls between them. Then try to make an external call and wait for the <Waiting for line> in the screen. Then upgrade again and it should fix your issue. I had the same problem and this fixed it.
SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP
SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP
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