gbertholdt
IS-IT--Management
I currently have an option 81c running rls 23, I have the need to upgrade my acd from 500 to 1000 but im being told that Release 23 is retired from Nortel and that I would have to upgrade my PBX to Succession Release 3.0, does anybody know what all is involved in upgrading as far as new equipment needed and so on and maybe even a rough cost if anybody has been through this same thing? I have this feeling that Nortel is realy going to stick it to me.