Regular Call Forward

[JustinTMI]

Using V5.0 on an IP500

Want to forward main reception phone to another extension

I am using *07*EXT# and it doesnt forward it just rings the reception phone and eventually goes to voicemail. Im sure this is what i used in the past with out any issues can anyone tell me why this doesnt work please

Justin

 

[amriddle01]

That just sets the number, it doesn't turn it on, you need to do *01 too . Also i would give them a button

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?

 

[JustinTMI]

Ohh I answered my own question just using *14

Sorry about that but have another one!

Ever 3 or 4 hours the phone systems volume resets. What I mean is all the users use wireless headsets and once or 2x a day they pickup and the volume is full blast. They turn the volume down and it go back to full blast a couple hours later anyone ever encounter this?

 

[amriddle01]

In the Extn section of Manager do they have "Reset Volume After Calls" selected for the effected users

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?