Ran into a problem and I cannot figure out how to send a dedicated ELIN. The problem encountered was instead of the correct ELIN being sent to the RedSky call center, it is sending the wrong ANI/ELIN. I’ve got 34 sites and about 370 subscribers across 10 states, which we are going to connect to our core, no gateways. We are implementing SIP trunking on our core for local/LD calling for these 34 sites. I am sharing ELIN licenses among many stations (a cost constraint). Meaning that, for instance, a site of 25 stations would all share one ELIN, and each site would have its own unique ELIN. I have location-based ARS implemented to direct 911 calls out via the core LD trunks.
Current setup:
1. Created new location for each site
2. Defined Network-Region for each site
3. Defined Network Map for each site – input ELIN extension in “Emergency Location Ext”
4. Added Route Pattern
5. Defined ARS table for that location
Can anyone assist?
Current setup:
1. Created new location for each site
2. Defined Network-Region for each site
3. Defined Network Map for each site – input ELIN extension in “Emergency Location Ext”
4. Added Route Pattern
5. Defined ARS table for that location
Can anyone assist?