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Redirect on No Answer ACD Queue?

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PBXJR

PBXJR

Technical User
Aug 29, 2007
86
US
G3xV13

Issue: I want to have the call go back into the queue when not answered by an agent after 3 rings. The group type is USD-MIA

Question: Where is the queue redirect on no answer administered?


THANKS
 
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I was able to re-search previous post and found that the redirect on no answer is on page 3 on the hunt group page.

THANKS
 
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On page 2 of "change hunt-group"

Redirect on No Answer (rings):
Redirect to VDN:
 
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