Red dongle for hicom/hipath 1

[scsu]

Hello colleagues,

I have problem with red dongle for hicom. I am trying to add codeword, but the system is saying "wrong HW-id".
Do i need special codewords generated for my HW-ID or all red dongles are using the same codewords, or may be i have other problems with the system, which i don't know?

Thanks in advance

 

[sbcsu]

Hi,
You need to DIS-CODEW; to see the current Hardware ID (HW-ID)
It may also be seen on the paper sticker on the Red Dongle.
The dongles are date dependent - please DIS-DATE; to see if the time/date is correct, if not then CHA-DATE to correct.
If it still does not take the Codeword you will need to update it

https://app-enterprise.unify.com/GAPortal/neutral/LoginTemplate.jsp

Or the SEBA portal

 

[scsu]

Hi Sbcsu,
Thank you for your response.
I've checked the date and time, also the HW-ID of the dongle. Date is ok. The HW-ID is the same in dis-codew; like the one written on the dongle.
I don't have access to the SEBA or to

https://app-enterprise.unify.com/GAPortal/neutral/LoginTemplate.jsp.

But i saw in another post about different codewords for red dongle, for different Hicom versions, which files are not accessible any more.
Is it the same codeword used for diffrent HW-ID's on the Red dongles or each dongle need its own codeword?

 

[sbcsu]

Hi,
Yes there are different codewords for different HiPath versions.
You can not just take a red dongle from one version and put it on another without a new codeword.
However the system you got it from - it should still work on that.

 

[scsu]

Thank you Sbcsu,
All clear now.