Recovery GUI browse

[DaiHawkins]

Running on NW7.2.1, Win Server 2003.

My backups have been running fine for a couple of months now, but today, i noticed, when I went into the GUI Recovery the 3 drives listed had yellow question marks and had no plus next to them to expand them.

I manually started a backup on one of the drives from NW admin, and when it had finished I check in the recovery gui again, this drive now had the plus and i could browse it okay.

Does anyone know what could have caused this, and how i could fix it without running another backup?

 

[DaiHawkins]

I have just noticed this issue only seems to be on the client which is a storage node.

Also if i change the browse time, one drive which show me files to browse but then another one wont.

I need Help

 

[605]

The second issue is obvious: if you change the browse time too early, then NW will probably not have a browsable backup at this time.

However, for the first problem, i can only guess that your file index may be defective.

- What does "nsrls clientname" show?
- What does "nsrck clientname" return?
- Do these results make sense?

 

[DaiHawkins]

nsrls client name returns the folowing

24073223 records requiring 3917MB and 100% utilised

nsrck returns

same number of recs occuppying 3917MB

im not sure what this tells me

have you ever seen the yellow question marks in the NW user recovery window?

 

[605]

So there are in fact entries in your CFI. 24+ Mio entries which use almost 4 GB of space.

I assume the media index is o.k. as well, otherwise NW would have deleted these entries from the CFI.

No - i have never seen such question mark. And it does not seem to be documented as well.

Worst case you can recover your index with "nsrck -L7 client".

 

[DaiHawkins]

Thanks for the info I wil try the nsrck shortly.

I have just tried to do a restore for a file which I am able to browse, however in the NWAdmin Mnoitor tab I get the message, File, Directory or label syntax does not exist. Does this mean anything to you?

 

[605]

No. But this would probably point to the fact that the media index is defective. If NW can not even find a tape label any more...

It is really hard to give aou a clear advice not sitting next to you.

 

[DaiHawkins]

It turns out the file, directory message is related to a faulty drive, i tried a backup which tried to use tape3, which gave the same error.

I disabled the drive and tried the restore again and it worked.

So it looks like i just hae the index issue, which i will run the nsrck -L7 to try and resolve.

Thanks for your help (again) 605.