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Recording telephone conversations
- Thread starter kmerck
- Start date
Toni269
MIS
- Apr 18, 2002
- 815
Avaya will sell the "NICE" system which is a really great system although it can be quite expensive. We just bought a Nice Logger for about 50K for our call center. There are many recording systems that will work I've heard bad things about Racal Recording and I have quotes from other company's such as Witness Systems, Dictaphone, Stancil Recording, which we didn't go with because they were not scallable and we wanted the option to integrate the call recording with Avaya's CMS products.
we used a system called Teknekron...you can check out the website at They are very expensive.
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