Recording Cinphony ACD announcements

[moaimullet]

Hi, I have a used MICS (version 4 I think) + Cinphony (3.30.0009) system. It didn't come with manuals. I've found most of what I need online, but there is one thing that I can't find any info about:

The M7324 phone beeps and displays "Register first" when I try to use feature 909 to record my own ACD announcements. However, there are a couple already in there that I could use in a route (if we didn't want to re-record them). The only registration info I could find had to do with wireless handsets, but we're not using those. Can anyone enlighten me about what I'm doing wrong?

Thanks!

 

[swozi2004]

Feature 909 is the code for Register. Register as a supervisor and then hit feature 911 (for announcement maintenance).

 

[moaimullet]

Thanks swozi, I didn't know this was a supervisor feature. It seems that the codes on my system are off by 2..

FYI for anyone else that might have this problem, I poked around and found Register at F907, and F909 did turn out to be Announcement Admin. The code 907 isn't listed on any of the feature code FAQs as being for registration, but on my system it is. Here are some other related features as far as I can tell: F908 check messages, F910 monitor agent, F911 record agent call.