wildcard100001
Technical User
PBX G3R v11 or greater...
Witness and Genesys MCSG CTI applications require a station to have a physical port to register the station. If they don't register, they can't be recorded or receive any calls.
If an IP softphone or IP agent extension had no physical port, the extension would not register in this environment.
Anybody know of a work around?
Does anybody record x ported stations in a CTI environment like this? If so how?
Thanks,
Wildcard
Witness and Genesys MCSG CTI applications require a station to have a physical port to register the station. If they don't register, they can't be recorded or receive any calls.
If an IP softphone or IP agent extension had no physical port, the extension would not register in this environment.
Anybody know of a work around?
Does anybody record x ported stations in a CTI environment like this? If so how?
Thanks,
Wildcard