record not found - rcr num in receive inspection disposition

[meenu3003]

hi guys,

need some help. im new to macola, barely a month.
i am having an issue whereby when i put in the receiver number in the receive inspection disposition.
im getting the error "record not on file". what can i do from back end to rectify it?

 

[dgillz]

Please clarify what nemu option you choose to get to this screen.

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[meenu3003]

Hi,
I am using PO > Receiving > Recv Inspection Disposition.
Macola ES. Version 9.5.7
Tq in advance.

 

[dgillz]

Not all items are receiving inspection items. Look at the item master record, on the Purchasing tab, there is a field called "inspection code". If this is blank, then this is not a receiving inspection item and does not require a receiving inspection disposition as you are attempting to do. These items go directly to their stocking location upon PO receipt.

If this is a receiving inspection item, post back to this thread and we'll figure it out.

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[meenu3003]

Hi, in the purchasing tab it has the "inspection code" drop down box either percent or quantity. Here "quantity" is selected.

 

[dgillz]

In the next field "inspection quantity/percent", make sure it is not zero.

Has the item been received in Macola? Do you have a printed copy of the receiver?

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[meenu3003]

Hi, the inspection quantity / percent is 1.
Well item is moving from RMS to RI and when we are trying to put in the RCR number we get this error.

 

[dgillz]

Please don't abbreviate. What is RMS? RI is receiving inspection and RCR is receiver I take it. But I have no clue what RMS is.

Do you have a physical copy of the receiver?

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[meenu3003]

rms - raw material store.
neway its ok i solved it. changed the figures in db. works fine.

 

[dgillz]

Please explain what you did to resolve this.

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[meenu3003]

we had to manually change the figures in the db