Hi there,
We have an LG Nexer phone system and now require the ability to record calls. Ideally I would like to be able to record all incoming and outgoing calls, although recording incoming calls only would suffice. I am not sure whether this is possible with this system - I have found scant information apart from manufacturer documentation off the internet and none of it contains any information about call recording. Most of the websites that may have had information about this phone system ( etc.) seem to be down.
I'm hoping the solution is something as simple as buying a USB/networked hard drive and recording the call data there and having a quick recorded message along the lines of "Your call may be monitored or recorded for training purposes..." played from the auto-attendant when someone calls in.
I would really appreciate someone with knowledge of this system replying or a link to full manufacturer specs and documentation. I'm obviously making a big assumption that what I want is possible with this phone system.
We have an LG Nexer phone system and now require the ability to record calls. Ideally I would like to be able to record all incoming and outgoing calls, although recording incoming calls only would suffice. I am not sure whether this is possible with this system - I have found scant information apart from manufacturer documentation off the internet and none of it contains any information about call recording. Most of the websites that may have had information about this phone system ( etc.) seem to be down.
I'm hoping the solution is something as simple as buying a USB/networked hard drive and recording the call data there and having a quick recorded message along the lines of "Your call may be monitored or recorded for training purposes..." played from the auto-attendant when someone calls in.
I would really appreciate someone with knowledge of this system replying or a link to full manufacturer specs and documentation. I'm obviously making a big assumption that what I want is possible with this phone system.