Hello all, thanks in advance for the assistance!
I have someone working on bank reconciliation for me in ERP 5.5 and he somehow has a situation where, despite the fact that he has cleared all withdrawals and deposits and made the needed entries, his reconciliation is not balancing.
There is a difference of over $100,000 between the "Book balance" on the summary tab and the GL balance seen when we go to the G/L Account History Inquiry dialog and look up the bank's account.
I am looking for some guidance regarding potential causes of this discrepancy - it appears that the book balance field is not actually taken from the general ledger but is somehow calculated separately. My guess is that it should match the GL balance in theory but we did something to screw up the synchronization. Any ideas? Please let me know.
Thanks again!
I have someone working on bank reconciliation for me in ERP 5.5 and he somehow has a situation where, despite the fact that he has cleared all withdrawals and deposits and made the needed entries, his reconciliation is not balancing.
There is a difference of over $100,000 between the "Book balance" on the summary tab and the GL balance seen when we go to the G/L Account History Inquiry dialog and look up the bank's account.
I am looking for some guidance regarding potential causes of this discrepancy - it appears that the book balance field is not actually taken from the general ledger but is somehow calculated separately. My guess is that it should match the GL balance in theory but we did something to screw up the synchronization. Any ideas? Please let me know.
Thanks again!