IP Office IP500 V2 Rev 8.0(18) - Embedded Voicemail - IP Office essentials Edition license.
I know there have been other threads on this and I have tried the resolutions to no effect. I am obviously doing something wrong.
I have 4 digit extensions. In this example the receptionist is trying to transfer a call from her phone X7726 to another users phone X7727.
From what I read, she should push Trnsfr + # + 7727
I call in from the outside and asker her to do this. She is not asking for a button, although, I may go there. She is quite willing to push the appropriate buttons.
Am I missing something obvious?
One possible error (Mine) is on a couple occasions I asked her to transfer this call to her own voicemail (Trnsfr + # + 7726. Maybe it does not work on your own Ext?
Any help would be greatly appreciated.
Thank You
Andy
P. S. I would have posted on one of the other threads, but, they are closed.
I know there have been other threads on this and I have tried the resolutions to no effect. I am obviously doing something wrong.
I have 4 digit extensions. In this example the receptionist is trying to transfer a call from her phone X7726 to another users phone X7727.
From what I read, she should push Trnsfr + # + 7727
I call in from the outside and asker her to do this. She is not asking for a button, although, I may go there. She is quite willing to push the appropriate buttons.
Am I missing something obvious?
One possible error (Mine) is on a couple occasions I asked her to transfer this call to her own voicemail (Trnsfr + # + 7726. Maybe it does not work on your own Ext?
Any help would be greatly appreciated.
Thank You
Andy
P. S. I would have posted on one of the other threads, but, they are closed.