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Recent UCx Update 1

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emtsupport

Vendor
Nov 7, 2012
83
US
Hey all,

There has been a pretty significant update of the Operating system on our UCx server. This update has many packages that have been updated and the download is over 200MB.

Because this is update is so large, we HIGHLY SUGGEST you use the command line method to accomplish this update.


Update using Command Line
As an alternative to the update of software packages using the Web-based Configuration Utility, you can use an SSH client software (for example PuTTY) to connect to your UCX system and update software packages from the command line.

To update your UCX system with software packages from on-line repositories using an SSH client, perform the following steps:

Start your SSH client software.
Enter the IP address or host name of your UCX system (use the default SSH port 22 and the SSH protocol version 2).
At the login as prompt, use the user ID admin.
Use the password you configured for the Web-based Configuration Utility's admin account.
At the presented command prompt, use the command
sudo yum update
to initiate the update of installed software packages.
Confirm the update operation when prompted by the package installer.
Once the operation is finished, close the SSH session using the command
exit

 
I'm not the "EMT Team", but the Update time will be dependent on your available bandwidth. I am doing a system right now and it has taken approx. 10-15 minutes. In the "cleanup" stage as I type. Please note the "Cleanup" stage may look like it is "stalling", but wait patiently and the process will change to "Verifying" and quickly move to the "Complete!" message when finished.
As a general rule, I immediately backup the system after a major update and while not always required, I will perform a reboot just in case....

Hope that helps!- "The Non EMT Team Guy"- LOL! :)

Stocking Distributor for E-Metrotel
 
One VERY useful update and new feature is the E911 Notifications. From the PBX\E911 Notifications settings, this info is there explaining:

E911 On-site Notification informs others when someone places a call to one or more configurable
emergency numbers using an extension on the UCx. The system supports both multiple automated
call and multiple email notifications. Notifications are generated in real-time while the
emergency call is in progress.

Both Call and Email notifications indicate to the receiver the caller's extension and the
emergency number being called.

Each emergency call and associated notifications are logged in the ucx/e911_calls.log. The
log file can be viewed on the Support page.

Good job E-Metrotel!

Stocking Distributor for E-Metrotel
 
Is there a spec sheet on the update as what has changed and what new features are available? Always good to know what good stuff is going into the the updates to see if we can take advantage of anything! :)
 
Yes, I agree with mrdom, it would be very advantageous and helpful to get a specification sheet when new telephony features are released and when critical software issues are updated. Otherwise we are just issuing an update without knowing what it's for.

Nortel always used to issue a .readme file when a new software release was issues with the update package. Maybe this is something that could be considered?



Joseph Sus Jr. Nortel Enthusiast
 
I'm in the middle of updating all of our UCX clients and this is something that the really hardcore server guys want to know before they will allow me to patch their systems. I'm able to get by with saying "security updates, call processing updates, bug fixes"...but it would be nice to be able to send them EXACTLY what the patches are fixing/updating. It would be also nice to know as a tech as well. :)
 
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