Receiving Attachment Size Restriction

[Sweetworks]

Exchange 2000 SP3
WIndows 2000 SP4

Just recently I have a user complain that they were not receiving e-mails. After some research I have discovered that the e-mails in question exceeeded thier Size Restriction.
I tested it by sending a 7 MB file both to my Yahoo account and my Company account. The Yahoo was received with no problem the company one was bounced back for exceeding the size (error 552). So it is obvious that the corporate e-mail has a size restriction for incoming mail. This is only a recent problem as everyone is catching up to G-Mail and increasing the sending size.

I checked in Exchange System Manager
Under Default Tab of Properties of Global Settings > Message Delivery.
Receiving Message size is set to No Limit, and under the USer in AD it is set to Default. I chnaged it 10 10240 KB for that user and he still cant except messages bigger than 5 MB.

Is there anywhere else I can check the message size?

 

[BruceMJC]

I recently began getting this problem as well and have been doing some research...I have not yet solved my problem, but there are three places in Exchange to set the message size limit as it relates to the exchange configuration...the mailbox level, the storage site level, and the global level...check these first (Exchange system manager)...then there is the SMTP virtual server (Exchange 2000 uses this as its default transport)...expand first storage site and keep expanding until you see the SMTP, x400, POP3, etc list and right-click the SMTP for properties...browse for message size limit...this can be checked using a telnet to the Exchange server's IP at port 25 (ex: telnet xxx.xxx.xxx.xxx 25)...then enter EHLO...this will display ESMTP parameters that the other mail servers in the world get from your box...look for the SIZE parameter...

 

[sacramentum666]

same problem here still searching will let you know if i find anything i tried the same article no luck i even imposed restriction set to higher standards 20mb limit no luck

thanks

salvador gil

 

[Sweetworks]

I solved the Problem myself a few months Back, as no one showed intrerst in this post I didn't bother with the resolution.

The Problem was with my firewall, I have a Watchguard firewall and it blocked all SMTP traffic that was larger then 5 MB. I increased that restriction and now the settings in Exchange work.