I'm fairly new to this so my question is probably very basic. We are using Exchange 5.5 and all is working well so far. All in-house e-mails arrive as does all inbound/outbound over the internet. Our sales reps can retrieve their e-mail remotely over the internet, but cannot send e-mail. Again, locally all works well, and for instance I can check my e-mail from home but I can't send any mail.
When I try to send an e-mail remotely (from home), I get the following error message:
The following recipient(s) could not be reached:
rjm65@yahoo.com on 5/23/03 6:10 PM
The recipient name is not recognized
The MTS-ID of the original message is: c=US;a= ;p=XYZ;l=XYZ010305240109LA2MJRAV
MSEXCH:IMS:XYZ:XYZ01:XYZ01 0 (000C05A6) Unknown Recipient
I'll use XYZ instead of our real info.
XYZ01 is the name of our exchange server
Our local domain is XYZ.
Our internet domain is XYZUSA.com
Again, any help would be appreciated.
Thanks,
Raymond
When I try to send an e-mail remotely (from home), I get the following error message:
The following recipient(s) could not be reached:
rjm65@yahoo.com on 5/23/03 6:10 PM
The recipient name is not recognized
The MTS-ID of the original message is: c=US;a= ;p=XYZ;l=XYZ010305240109LA2MJRAV
MSEXCH:IMS:XYZ:XYZ01:XYZ01 0 (000C05A6) Unknown Recipient
I'll use XYZ instead of our real info.
XYZ01 is the name of our exchange server
Our local domain is XYZ.
Our internet domain is XYZUSA.com
Again, any help would be appreciated.
Thanks,
Raymond